ASSESSMENT OF THE IMPACT OF NATIONAL HEALTH INSURANCE SCHEME (NHIS) CAMPAIGNS ON HEALTH CARE DELIVERY IN THE FEDERAL CAPITAL TERRITORY (FCT), NIGERIA

Abstract

The National Health Insurance Scheme (NHIS is a pivotal initiative to increase access to healthcare for beneficiaries. This study focuses on assessing the perceived effectiveness of NHIS in the Federal Capital Territory (FCT) by examining its impact on ensuring enhanced healthcare delivery. The study employs descriptive survey design, adopted for the study examining the impact of NHIS on healthcare delivery to beneficiaries in Federal Capital Territory (FCT). Nigeria. The population of the study comprised beneficiaries of NHIS resident in Federal Capital Territory (FCT), Nigeria. Convenient sampling procedure was used to select 300 respondents in the study areas, comprising staff of Bwari, Gwagwalada and Abuja Municipal Area Councils. Likert scale questions were designed to evaluate beneficiary perceptions about awareness, healthcare accessibility and utilization patterns, economic implications, and challenges faced by NHIS. The study also formulated two research questions with corresponding objectives to guide a thorough examination of NHIS effectiveness. The analysis revealed a generally positive perception of NHIS effectiveness, with beneficiaries expressing satisfaction in various dimensions. There is a mixed level of awareness and understanding regarding NHIS among the population in the FCT. While some individuals are familiar with NHIS and its benefits, a significant portion remains unaware or poorly informed about the scheme. Based on the findings and conclusions of the study, the study recommends that there should be consistent health education and awareness campaigns to increase understanding and awareness of NHIS among beneficiaries within the FCT. These campaigns should focus on explaining the benefits, enrollment process, coverage, and limitations of NHIS in accessible formats.